Refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Paddle collects the payment, the tax, and sends the receipt. Huntly does not see or store your card number.

Cancel from the billing portal linked in your account. Cancellation stops the next renewal. You keep access until the end of the period you already paid for.

A charge is refunded only in these cases:

• It was taken twice, or it was taken in error.
• You email hello@huntly.fi within 14 days of the charge, and you have not used a paid feature since that charge.

Paid features are Pro and Premium job access, a tailored CV, a cover letter, and the application tracker. Opening or using any of these counts as use.

After a paid feature has been used, or after 14 days, that charge is not refunded. A request on its own does not create a refund. We reply within 2 business days, and an approved refund goes back to the original payment method.

Huntly does not promise interviews, offers, or a job. A hiring outcome is not a reason for a refund.

Questions about a charge: hello@huntly.fi. See also our Terms.